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Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations * We can develop additional elective units that are not listed on request (Please contact us for further information)
young people and families CHCPRT030 Build professional practice and sectoral expertise CHCPRT034 Work with children and young people with complex trauma and attachment issues and needs HLTWHS003 Maintain work health and safety Electives CHCCCS003 Increase the safety of individuals at risk of suicide CHCDIS019 Provide person-centred services to people with disability with complex needs CHCFAM003 Support people to improve relationships CHCFAM004 Facilitate changeovers CHCFAM005 Facilitate and monitor contact CHCMGT005 Facilitate workplace debriefing and support processes CHCMHS001 Work with people with mental health issues * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency BSBINS603 Initiate and lead applied research FWPCOT6208 Manage innovative thinking and practice in the forest and wood products industry TLIE4006 Collect
Core units VU22578 Recognise letters of the alphabet and their sounds VU22579 Use strategies to participate in learning VU22580 Recognise and copy extremely familiar words VU22581 Participate in extremely familiar spoken exchanges VU22582 Recognise and copy numbers from 1 to 100 VU22383 Identify common digital media * We can develop additional elective units that are not listed on request (Please contact us for further information)
literacy and numeracy skills TAELLN806 Lead the delivery of adult language
Learning and Assessment Kit-VU23520 Give and respond to simple spoken information and directions Unit Units of competency BSBOPS404 ImplementOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to
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