Learner Guide-BSBCUE309 Develop product and service knowledge for customer engagement operation MEM Core units HLTSTE003 Sterilise loads

Core units HLTSTE003 Sterilise loads HLTWHS003 Maintain work health and safety Elective units BSBOPS401 Coordinate business resources BSBMED301 Interpret and apply medical terminology appropriately BSBMED401 Manage patient recordkeeping system CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCCCS014 Provide brief interventions HLTCCD003 Use medical terminology in health care * We can develop additional elective units that are not listed on request (Please contact us for further information)

CPCCCM1014A Conduct workplace communication

Core units CPCCCA2002 Use carpentry tools and equipment CPCCCM3004 Identify and apply information in construction plans

codes and specifications UEECS0032 Support computer hardware and software for engineering applications ICTPRG444 Analyse software requirements UEECO0001 Estimate electrotechnology projects UEECO0013 Prepare specifications for the supply of materials and equipment for electrotechnology projects UEEEC0025 Diagnose and rectify faults in recording and replay equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)

anthropometrics and proxemic considerations to a product MSFFDT5002 Assess and resolve technical integrity of a design MSFFDT5004 Construct custom furniture using advanced techniques MSFFDT5005 Design a batch or limited production item of furniture CPCCWHS2001 Apply WHS requirements

Learner Guide-BSBCUE309 Develop product and service knowledge for customer engagement operation MEM Core units HLTSTE003 Sterilise loadsOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce