Learner Guide-BSBOPS304 Deliver and monitor a service to customers Skill Set Units of competency FWPCOT3257 Follow

Units of competency FWPCOT3257 Follow cultural heritage requirements FWPCOR2205 Follow WHS policies and procedures FWPCOR2203 Follow environmental care procedures FWPCOT3314 Comply with soil and water protection * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency RIIWHS201E Work safely and follow WHS policies and procedures RIIWHS206 Control traffic with portable traffic control devices and temporary traffic signs RIIWHS205E Control traffic with stop-slow bat RIICOM201E Communicate in the workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

set up and operate horological workshop or service centre MEM13002 Undertake work health and safety activities in the workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSMENV272 Participate in environmentally sustainable work practices MSMWHS200 Work safely MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSFFM2001 Use furniture making sector hand and power tools MSFFM2010 Set up and operate basic static machines MSFFM3009 Produce manual and computer-aided production drawings MSFFM3010 Prepare cutting list from plans and job specifications MSFGN2001 Make measurements and calculations MSFGN3001 Read and interpret work documents MSFGN3002 Estimate and cost job Elective units MSFFF2004 Prepare surfaces for finishing MSFFM2002 Assemble furnishing components MSFFM2004 Apply sheet laminates by hand MSFFM2007 Follow plans to assemble production furniture MSFFM2011 Apply manufactured board conversion techniques MSFFDT4009 Set up

Core units CPCCCA3014 Construct and install bulkheads CPCCCA3026 Assemble partitions CPCCCM2012 Work safely at heights CPCCOM1012 Work effectively and sustainably in the construction industry CPCCOM1013 Plan and organise work CPCCOM1014 Conduct workplace communication CPCCOM1015 Carry out measurements and calculations CPCCOM2001 Read and interpret plans and specifications CPCCPB3001 Fix standard plasterboard wall sheets CPCCPB3002 Fix standard plasterboard ceiling sheets CPCCPB3003 Fix battens CPCCPB3004 Fix wet area sheets CPCCPB3005 Fix ceiling sheets to external protected areas CPCCPB3006 Fix fibre cement board CPCCPB3007 Apply levels of finish standards to planning and inspection of own work CPCCPB3008 Mix plastering compounds CPCCPB3009 Finish plasterboard joints manually CPCCPB3010 Manually sand plaster work CPCCPB3012 Cut and fix paper-faced cornices CPCCWC3003 Install dry wall passive fire-rated systems CPCCWC3004 Install suspended ceilings CPCCWHS2001 Apply WHS requirements

Learner Guide-BSBOPS304 Deliver and monitor a service to customers Skill Set Units of competency FWPCOT3257 FollowOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce