Assessment Kit-MSL934009 Apply quality system and continuous improvement processes TLI Core units AURACA101 Respond to

Core units AURACA101 Respond to customer needs and enquiries in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURSCA102 Present automotive products and services for sale AURSCA106 Promote automotive products and services AURSLA001 Comply with legal requirements when selling automotive products and services Electives AURSCA105 Sell automotive products and services SIRRINV002 Control stock SIRXSLS002 Follow point-of-sale procedures AURACA103 Build customer relations in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA001 Use numbers in an automotive workplace AURAFA002 Read and respond to automotive workplace information * We can develop additional elective units that are not listed on request (Please contact us for further information)

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Core units AHCMDC301 Apply security regulatory requirements to work in the medicinal cannabis industry AHCMDC302 Apply regulatory and quality requirements to the production of medicinal cannabis AHCMDC303 Undertake propagation of medicinal cannabis AHCMDC304 Undertake care and maintenance of medicinal cannabis AHCMDC305 Undertake harvest and pre-processing of medicinal cannabis AHCWHS302 Contribute to workplace health and safety processes Electives AHCMOM305 Operate specialised machinery and equipment AHCPMG302 Control plant pests

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Core units FNSCRD401 Assess credit applications FNSCRD412 Establish and maintain appropriate security options for credit facilities FNSCRD415 Manage overdue customer accounts FNSCUS412 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Electives BSBLDR411 Demonstrate leadership in the workplace BSBLDR414 Lead team effectiveness BSBOPS305 Process customer complaints * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-MSL934009 Apply quality system and continuous improvement processes TLI Core units AURACA101 Respond toOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of