SCORM Compliant Package-AURETE001 Analyse and evaluate electrical and electronic faults in engine management systems 22477VIC implement and test enterprise communication

implement and test enterprise communication solutions ICTNWK562 Configure internet gateways ICTDBS507 Integrate databases with websites ICTCYS407 Gather

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBWHS211 Contribute to the health and safety of self and others CUAACD201 Develop drawing skills to communicate ideas CUAPPR211 Make simple creative work CUARES202 Source and use information relevant to own arts practice Elective units BSBCRT201 Develop and apply thinking and problem solving skills Group A BSBSTR301 Contribute to continuous improvement Group A BSBTEC101 Operate digital devices Group A BSBTEC201 Use business software applications Group A CUAIND211 Develop and apply creative arts industry knowledge Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customers SIRXSLS004 Drive sales results (c) SIRXMGT005 Lead the development of business opportunities (c) BSBWHS521 Ensure a safe workplace for a work area (simulated) * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSS405089 Develop a business case for improved energy management MSS405088 Plan

SCORM Compliant Package-AURETE001 Analyse and evaluate electrical and electronic faults in engine management systems 22477VIC implement and test enterprise communication* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.