SCORM Compliant Package-PUAOPE018 Control a Level 2 incident Graduate Certificate Units of competency AURVTN035 Apply

Units of competency AURVTN035 Apply original equipment manufacturer repair procedures during vehicle repairs AURAMA005 Manage complex customer issues in an automotive workplace AURANN011 Estimate and quote automotive body repairs * We can develop additional elective units that are not listed on request (Please contact us for further information)

policies and procedures in the construction industry UEECD0019 Fabricate

procedures and programs to meet legislative requirements MSFGG3038 Conduct commercial and structural reglazing MSFGN3001 Read and interpret work documents MSFDG3001 Protect leadlight and stained glass CPCCCM2006 Apply basic levelling procedures CPCCCM2010 Work safely on scaffolding higher than two metres * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBCUS401 Coordinate implementation of customer service strategies BSBLED401 Develop teams and individuals BSBWHS401 Implement and monitor WHS policies

Core units BSBFIN601 Manage organisational finances BSBOPS601 Develop and implement business plans SITXCCS016 Develop and manage quality customer service practices SITXFIN009 Manage finances within a budget SITXFIN010 Prepare and monitor budgets SITXFIN011 Manage physical assets SITXGLC002 Identify and manage legal risks and comply with law SITXHRM009 Lead and manage people SITXHRM010 Recruit

SCORM Compliant Package-PUAOPE018 Control a Level 2 incident Graduate Certificate Units of competency AURVTN035 Apply* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.