SCORM Compliant Package-AURACA001 Respond to customer needs and enquiries in an automotive workplace Learner Resources (Q) LLND Applicant Assessment - Qualification-specific

LLND Applicant Assessment - Qualification-specific ACSF-based assessment tasks

Core units BSBPEF301 Organise personal work priorities CUAIND311 Work effectively in the creative arts industry CUAIND314 Plan a career in the creative arts industry CUAPPR314 Participate in collaborative creative projects Elective units CPCCWHS1001  Prepare to work safely in the construction industry CPCCOM1013 Plan and organise work CPCCOM1015 Carry out measurements and calculations CPCCOM2001 Read and interpret plans and specifications CPCCCM3001 Operate elevated work platforms up to 11 metres CPCCJN3100 Process materials to produce components using static machines CPCCLDG3001 Licence to perform dogging CPCCLRG3001 Licence to perform rigging basic level BSBCMM211 Apply communication skills BSBPEF101 Deliver a service to customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SITTIND001 Source and use information on the tourism and travel industry SITXCCS006 Provide service to customers SITXWHS001 Participate in safe work practices SITXCOM002 Show social and cultural sensitivity SITTTSL005 Sell tourism products and services SITTTSL016 Provide specialist advice on cruises SITXEBS001 Use social media in a business * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FNSFLT503 Promote basic financial literacy skills FNSFLT501 Assist customers to budget and manage own finances FNSFLT502 Facilitate customer awareness of the Australian financial system and markets * We can develop additional elective units that are not listed on request (Please contact us for further information)

codes and practices in the workplace UEECD0010 Compile and produce an energy sector detailed report UEECD0016 Document and apply measures to control WHS risks associated with electrotechnology work UEECD0019 Fabricate

SCORM Compliant Package-AURACA001 Respond to customer needs and enquiries in an automotive workplace Learner Resources (Q) LLND Applicant Assessment - Qualification-specific* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.