Learning and Assessment Kit-AURVTA001 Prepare vehicles for customer use PMB Units of competency FWPCOT3260 Recover

Units of competency FWPCOT3260 Recover four wheel drive vehicles FWPFGM3215 Perform complex 4x4 operations FWPFGM3214 Operate a four wheel drive in a towing situation FWPCOT2233 Navigate in forest areas FWPCOT3259 Operate a four wheel drive on unsealed roads * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBINS402 Coordinate workplace information systems BSBLDR414 Lead team effectiveness BSBWHS411 Implement and monitor WHS policies

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP100 Apply workplace context to own job MSMSUP102 Communicate in the workplace MSMWHS110 Follow emergency response procedures MSMWHS200 Work safely Elective units MSMOPS400 Optimise process/plant area MSMOPS401 Trial new process or product PMAOPS405 Operate complex control systems PMAOPS410 Operate remote production facilities PMAOPS411 Manage plant shutdown and restart MSMSUP404 Coordinate maintenance MSMSUP405 Identify problems in fluid power system MSMSUP406 Identify faults in electronic control MSMWHS400 Contribute to WHS management system MSMWHS401 Assess risk MSS403085 Ensure process improvements are sustained MSS403011 Facilitate implementation of competitive systems and practices MSS405013 Facilitate holistic culture improvement in an organisation MSS403086 Improve cost factors in work practices MEM18011C Shut down and isolate machine/equipment MSMBLIC001 Licence to operate a standard boiler MSMBLIC002 Licence to operate an advanced boiler MSL952001 Collect routine site samples MSL973013 Perform basic tests MSMENV172 Identify and minimise environmental hazards MSMOPS100 Use equipment * We can develop additional elective units that are not listed on request (Please contact us for further information)

weeds and diseases AHCCHM404 Develop procedures to minimise risks in the use of chemicals AHCCHM405 Plan and implement a chemical use program AHCMOM402 Supervise maintenance of property

Learning and Assessment Kit-AURVTA001 Prepare vehicles for customer use PMB Units of competency FWPCOT3260 RecoverOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to