Training and Assessment Strategy-SITSS00036 Customer Service Skill Set SIT literacy and numeracy skills Electives

literacy and numeracy skills Electives BSBAUD411 Participate in quality audits BSBCMM411 Make presentations BSBHRM413 Support the learning and development of teams and individuals BSBINS401 Analyse and present research information BSBTWK401 Build and maintain business relationships * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units HLTAID009 Provide cardiopulmonary resuscitation UEECD0007 Apply work health and safety regulations

Core units BSBFLM312 Contribute to team effectiveness FWPCOT3279 Assess and maintain saw technology tools FWPCOT3283 Sharpen and position blades or knives in chipper

Core units MSMENV272 Participate in environmentally sustainable work practices MSMWHS200 Work safely MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSFFM2001 Use furniture making sector hand and power tools MSFFM2010 Set up and operate basic static machines MSFFM3009 Produce manual and computer-aided production drawings MSFFM3010 Prepare cutting list from plans and job specifications MSFGN2001 Make measurements and calculations MSFGN3001 Read and interpret work documents MSFGN3002 Estimate and cost job Elective units MSFFF2004 Prepare surfaces for finishing MSFFM2002 Assemble furnishing components MSFFM2004 Apply sheet laminates by hand MSFFM2007 Follow plans to assemble production furniture MSFFM2011 Apply manufactured board conversion techniques MSFFDT4009 Set up

Units of competency CHCCCS017 Provide loss and grief support CHCPAL001 Deliver care services using a palliative approach * We can develop additional elective units that are not listed on request (Please contact us for further information)

Training and Assessment Strategy-SITSS00036 Customer Service Skill Set SIT literacy and numeracy skills ElectivesYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.