Learner Resources-HLTSS00043 Telehealth Administration skill set Skill Set ethics and privacy policies in

ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS305 Provide ICT advice to clients Elective units ICTWEB304 Build simple web pages ICTWEB305 Produce digital images for the web ICTWEB306 Develop web presence using social media ICTWEB431 Create and style simple markup language documents ICTSAS309 Maintain and repair ICT equipment and software ICTICT309 Create ICT user documentation * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBLDR602 Provide leadership across the organisation BSBAUD514 Interpret compliance requirements CUAIND311 Work effectively in the creative arts industry BSBWHS521 Ensure a safe workplace for a work area BSBINS512 Monitor business records systems BSBINS402 Coordinate workplace information systems BSBFIN501 Manage budgets and financial plans * We can develop additional elective units that are not listed on request (Please contact us for further information)

drawings and specifications for residential buildings FWPCOT3303 Prepare sketches and drawings FWPCOT3304 Take off material quantities FWPCOT3305 Interpret and quote from manufactured timber product plans FWPTMM3215 Work effectively in the timber systems design industry Elective units FWPCOT3219 Produce standard truss or frame plans and details using computers FWPCOT4201 Produce complex truss and frame plans and details using computers FWPCOT4209 Design timber structures FWPTMM4209 Interpret details of timber roof trusses to inform design of plans and production documents FWPTMM4210 Interpret details of timber floor systems to inform design of plans and production documents FWPCOR2205 Follow WHS policies and procedures FWPCOT3307 Create drawings using computer aided design software MSMSUP390 Use structured problem-solving tools TAEDEL301 Provide work skill instruction * We can develop additional elective units that are not listed on request (Please contact us for further information)

policies and procedures in the construction industry CPCCCM3001C Operate elevated work platforms CPCCPB3026B Erect and maintain trestle and plank systems CPCCPD2011A Handle painting and decorating materials CPCCPD2012A Use painting and decorating tools and equipment CPCCPD2013A Remove and replace doors and door and window components CPCCPD3021A Prepare surfaces for painting CPCCCM2008B Erect and dismantle restricted height scaffolding CPCCPD3022A Apply paint by brush and roller CPCCPD3023A Apply texture coat paint finishes by brush

Learner Resources-HLTSS00043 Telehealth Administration skill set Skill Set ethics and privacy policies inOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all