LLND Kit-TLII0005 Apply customer service skills Pre-order Units of competency SITXFSA002 Participate

Units of competency SITXFSA002 Participate in safe food handling practices SITXFSA001 Use hygienic practices for food safety SITHFAB002 Provide responsible service of alcohol SITHGAM001 Provide responsible gambling services * We can develop additional elective units that are not listed on request (Please contact us for further information)

present and debate ideas BSBDES305 Source and apply information on the history and theory of design BSBDES401 Generate design solutions BSBMGT402 Implement operational plan BSBSMB420 Monitor and manage small business operations CPCCWHS1001 Prepare to work safely in the construction industry * We can develop additional elective units that are not listed on request (Please contact us for further information)

assess and control safety risks Group C SITHIND002 Source and use information on the hospitality industry Group C * We can develop additional elective units that are not listed on request (Please contact us for further information)

we have conducted: Industry consultation

aggressive or abusive customers SIRXCEG006 Provide online customer service SITHFAB002 Provide responsible service of alcohol * We can develop additional elective units that are not listed on request (Please contact us for further information)

LLND Kit-TLII0005 Apply customer service skills Pre-order Units of competency SITXFSA002 ParticipateEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational