Training and Assessment Strategy-MEM80122 Graduate Diploma of Engineering SIF aggressive or abusive customers *

aggressive or abusive customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

use compliance software

specifications

codes and practices in the workplace ICTNWK529 Install and manage complex ICT networks CUASMT503 Develop and maintain production documents CUACOS502 Make character costumes BSBADM502 Manage meetings BSBATSIM514 Recruit and induct staff BSBCRT501 Originate and develop concepts BSBDES502 Establish

secure and support sales solutions Elective units BSBCUS401 Coordinate implementation of customer service strategies BSBCUS402 Address customer needs BSBLDR401 Communicate effectively as a workplace leader BSBRES411 Analyse and present research information BSBINN301 Promote innovation in a team environment BSBLDR402 Lead effective workplace relationships * We can develop additional elective units that are not listed on request (Please contact us for further information)

Training and Assessment Strategy-MEM80122 Graduate Diploma of Engineering SIF aggressive or abusive customers *You can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.