SCORM Compliant Package-CHCYTH014 Work effectively with young people in youth work context Training And Assessment Strategy Core units FNSASIC314 Provide Tier

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service * We can develop additional elective units that are not listed on request (Please contact us for further information)

operate and maintain pressure and clamping machines MSFFM3001 Construct chair and couch frames MSFFM3003 Produce angled and curved furniture using manufactured board MSFFM3010 Prepare cutting list from plans and job specifications MSMSUP390 Use structured problem solving tools * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AURBTR101 Inspect and service electric power-assisted bicycles AURBTR104 Diagnose and repair electric bicycles AURBTR103 Retrofit electric drivetrain systems to bicycles * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTWEB435 Maintain website performance ICTWEB438 Conduct operational acceptance tests of websites ICTWEB437 Create website testing procedures ICTWEB436 Monitor traffic and compile website traffic reports ICTNWK428 Create scripts for networking ICTWEB439 Confirm basic website security * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units MEM13015 Work safely and effectively in manufacturing and engineering MEMPE005 Develop a career plan for the engineering and manufacturing industries MEMPE006 Undertake a basic engineering project MSMENV272 Participate in environmentally sustainable work practices Elective units MEM11011 Undertake manual handling Group A MEM16006 Organise and communicate information Group A MEM16008 Interact with computing technology Group A MEM18001 Use hand tools Group A MEM18002 Use power tools/hand held operations Group A MEMPE002 Use electric welding machines Group A MEMPE004 Use fabrication equipment Group A MSMSUP106 Work in a team Group B * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-CHCYTH014 Work effectively with young people in youth work context Training And Assessment Strategy Core units FNSASIC314 Provide Tier* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.