Training and Assessment Strategy-SITSS00063 Australian and International Travel Products Skill Set MSS Core units BSBDIV501 Manage diversity

Core units BSBDIV501 Manage diversity in the workplace SITTIND001 Source and use information on the tourism and travel industry SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict SITXFIN002 Interpret financial information SITXFIN003 Manage finances within a budget SITXFIN004 Prepare and monitor budgets SITXHRM003 Lead and manage people SITXMGT001 Monitor work operations SITXMGT002 Establish and conduct business relationships SITXWHS003 Implement and monitor work health and safety practices Elective units SITTTSL013 Construct promotional international airfares Group A SITTTSL014 Construct advanced international airfares Group A SITTTSL015 Administer billing and settlement plans Group A SITTTSL016 Provide specialist advice on cruises Group A SITTTSL017 Maintain product inventories Group A SITXCCS002 Provide visitor information Group A SITXHRM002 Roster staff Group B SITXHRM004 Recruit

development and production information BSBPMG514 Manage project cost BSBPMG517 Manage project risk BSBPMG521 Manage project integration BSBWOR502 Lead and manage team effectiveness AURETR034 Develop and apply electrical system modifications AURLTB002 Analyse and evaluate faults in light vehicle braking systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBOPS402 Coordinate business operational plans BSBFIN401 Report on financial activity BSBESB401 Research and develop business plans BSBOPS403 Apply business risk management processes BSBOPS401 Coordinate business resources * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBTEC402 Design and produce complex spreadsheets BSBTEC401 Design and produce complex text documents BSBTEC403 Apply digital solutions to work processes BSBTEC404 Use digital technologies to collaborate in a work environment * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SISCAQU008 Instruct water familiarisation

Training and Assessment Strategy-SITSS00063 Australian and International Travel Products Skill Set MSS Core units BSBDIV501 Manage diversityYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.