Vocational Placement Kit-SIRSS00032 Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set MSS Units of competency HLTAHW014 Work

Units of competency HLTAHW014 Work with Elders in Aboriginal and/or Torres Strait Islander communities HLTAHW025 Provide information and strategies in health care HLTAHW051 Respond to loss

Units of competency SIRRFSA001 Handle food safely in a retail environment FBPFST4014 Apply sensory analysis in food and/or beverage production FBPTEC4003 Control food contamination and spoilage FBPPPL4008 Prepare and present artisan food and/or beverages * We can develop additional elective units that are not listed on request (Please contact us for further information)

rainer Assessment Pack (Marking Guide)

Core units CPCCCA3002 Carry out setting out CPCCCA3028 Erect and dismantle formwork for footings and slabs on ground CPCCCM2002 Carry out hand excavation CPCCCM2006 Apply basic levelling procedures CPCCOM1012 Work effectively and sustainably in the construction industry CPCCOM1013 Plan and organise work CPCCOM1014 Conduct workplace communication CPCCOM1015 Carry out measurements and calculations CPCCOM2001 Read and interpret plans and specifications CPCCON2021 Handle concreting materials and components CPCCON2022 Select

c power supplies UEERE0015 Implement and monitor energy sector environmental and sustainable policies and procedures Elective units ICTICT214 Operate application software packages UEECD0011 Comply with scheduled and preventative maintenance program processes UEECD0035 Provide basic instruction in the use of electrotechnology apparatus UEECO0002 Maintain documentation UEECO0015 Provide quotations for installation or service jobs UEECO0017 Source and purchase material/parts for installation or service jobs UEEAS0001 Assemble electronic components UEECS0028 Select

Vocational Placement Kit-SIRSS00032 Manage workplace responses to disrespectful, aggressive or abusive customer behaviour Skill Set MSS Units of competency HLTAHW014 WorkA work placement kit to assist RTOs in assessing the practical skills and components in a simulated environment or actual workplace.