Unit Knowledge Guide-ICTPRG444 Analyse software requirements Pre-order Core units FNSPIM313 Work within

Core units FNSPIM313 Work within the personal injury management sector FNSPIM419 Maintain relationships with personal injury clients Elective units FNSISV408 Manage handling and settlement of routine insurance claims for retail clients FNSPIM415 Manage personal injury case loads FNSPIM434 Manage personal injury claims FNSPIM505 Use medical knowledge in the management of personal injury claims BSBINS401 Analyse and present research information BSBLDR301 Support effective workplace relationships BSBLDR411 Demonstrate leadership in the workplace BSBLDR413 Lead effective workplace relationships BSBOPS304 Deliver and monitor a service to customers BSBPMG430 Undertake project work * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCCS006 Facilitate individual service planning and delivery CHCCOM002 Use communication to build relationships CHCDEV001 Confirm client developmental status CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCLEG001 Work legally and ethically CHCPRT001 Identify and respond to children and young people at risk CHCPRT003 Work collaboratively to maintain an environment safe for children and young people CHCPRT005 Work within a practice framework HLTWHS001 Participate in workplace health and safety Elective units CHCFAM004 Facilitate changeovers CHCFAM005 Facilitate and monitor contact CHCFAM006 Assist families to self-manage contact CHCMHS007 Work effectively in trauma informed care CHCCCS016 Respond to client needs CHCFAM003 Support people to improve relationships * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AURBTR101 Inspect and service electric power-assisted bicycles AURBTR104 Diagnose and repair electric bicycles AURBTR103 Retrofit electric drivetrain systems to bicycles * We can develop additional elective units that are not listed on request (Please contact us for further information)

Elective units AHCPMG502 Investigate a pest control failure AHCPMG506 Manage the implementation of legislation AHCPMG507 Develope a regional pest management plan AHCPMG508 Develop a system to monitor and evaluate the pest management plan AHCPMG510 Develop a pest survey strategy AHCWHS502 Manage work health and safety processes AHCBUS511 Manage enterprise staff requirements AHCBUS514 Negotiate and monitor contracts AHCBUS515 Prepare estimates

CHCLEG003 Manage legal and ethical compliance

Unit Knowledge Guide-ICTPRG444 Analyse software requirements Pre-order Core units FNSPIM313 Work withinOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner