spirits and liqueurs SITHFAB002 Provide responsible service of alcohol * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units BSBOPS101 Use business resources BSBPEF101 Plan and prepare for work readiness Elective units BSBCMM211 Apply communication skills BSBCRT201 Develop and apply thinking and problem solving skills BSBDAT201 Collect and record data BSBOPS201 Work effectively in business environments * We can develop additional elective units that are not listed on request (Please contact us for further information)
aggressive or abusive customers SIRXCEG006 Provide online customer service SITHFAB002 Provide responsible service of alcohol * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency BSBTEC402 Design and produce complex spreadsheets BSBTEC401 Design and produce complex text documents BSBTEC403 Apply digital solutions to work processes BSBTEC404 Use digital technologies to collaborate in a work environment * We can develop additional elective units that are not listed on request (Please contact us for further information)
locate and protect underground services RIIHAN301E Operate elevating work platform RIIHAN307E Operate a vehicle loading crane RIIHAN308F Load and unload plant RIIMPO318F Conduct civil construction skid steer loader operations RIIRIS201E Conduct local risk control RIIRIS202E Respond to site based spills RIIWHS202E Enter and work in confined spaces RIIWHS204E Work safely at heights BSBOPS301 Deliver and monitor a service to customers BSBOPS402 Coordinate business operational plans BSBTWK301 Use inclusive work practices BSBXTW301 Work in a team * We can develop additional elective units that are not listed on request (Please contact us for further information)
Learning and Assessment Kit-TAEASS404 Assess competence in an online environment New spirits and liqueurs SITHFAB002 ProvideOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to