SCORM Compliant Package-AHCLPW310 Supervise park visitor activities UEP Mapping documents linking LLND performance

Mapping documents linking LLND performance to ACSF indicators and foundation skill outcomes

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

Core units BSBITU307 Develop keyboarding speed and accuracy BSBWHS201 Contribute to health and safety of self and others Elective units BSBITU312 Create electronic presentations Group A BSBITU313 Design and produce digital text documents Group A BSBITU314 Design and produce spreadsheets Group A BSBITU306 Design and produce business documents Group A BSBITU309 Produce desktop published documents Group A BSBWRT301 Write simple documents Group A BSBFIA302 Process payroll Group A BSBCMM301 Process customer complaints Group B BSBCUS301 Deliver and monitor a service to customers Group B BSBSUS201 Participate in environmentally sustainable work practices Group B BSBINM301 Organise workplace information Group B Addtitonal electives BSBDIV301 Work effectively with diversity BSBADM311 Maintain business resources BSBFIA301 Maintain financial records * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBAUD513 Report on quality audits BSBAUD512 Lead quality audits BSBAUD511 Initiate quality audits BSBAUD411 Participate in quality audits * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCIRG338 Troubleshoot irrigation systems AHCIRG337 Measure irrigation delivery system performance AHCIRG346 Operate pressurised irrigation systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-AHCLPW310 Supervise park visitor activities UEP Mapping documents linking LLND performance* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.