Learner Resources-FNS10120 Certificate I in Basic Financial Literacy MSL select and induct staff *

select and induct staff * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBTWK501 Lead diversity and inclusion SITHCCC023 Use food preparation equipment SITHCCC027 Prepare dishes using basic methods of cookery SITHCCC034 Work effectively in a commercial kitchen SITHCCC042 Prepare food to meet special dietary requirements SITHKOP013 Plan cooking operations SITHPAT011 Produce cakes SITHPAT012 Produce specialised cakes SITHPAT013 Produce pastries SITHPAT014 Produce yeast-based bakery products SITHPAT015 Produce petits fours SITHPAT016 Produce desserts SITHPAT017 Prepare and model marzipan SITHPAT018 Produce chocolate confectionery SITHPAT019 Model sugar-based decorations SITHPAT020 Design and produce sweet showpieces SITXCOM010 Manage conflict SITXFIN009 Manage finances within a budget SITXFSA005 Use hygienic practices for food safety SITXFSA006 Participate in safe food handling practices SITXHRM007 Coach others in job skills SITXHRM008 Roster staff SITXHRM009 Lead and manage people SITXINV006 Receive

Core units BSBXCM401 Apply communication strategies in the workplace FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector FNSINC411 Conduct work according to professional practices in the financial services industry Elective units FNSASIC302 Develop

CPCCCA3006B Erect roof trusses

Learner Resources-FNS10120 Certificate I in Basic Financial Literacy MSL select and induct staff *Our learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all