SCORM Compliant Package-CPPREP4123 Manage tenancy AMP Core units BSBCOM501 Identify and

Core units BSBCOM501 Identify and interpret compliance requirements BSBWOR502 Lead and manage team effectiveness CPCCOHS1001A Work safely in the construction industry CUAIND502 Maintain and apply creative arts industry knowledge CUAPPM504 Manage bump in and bump out of shows Elective Units BSBWHS501 Ensure a safe workplace BSBWHS504 Manage WHS risks UEENEEE101A Apply Occupational Health and Safety regulations

Core units FNSASIC314 Provide Tier 2 general advice in general insurance FNSASIC315 Provide Tier 2 personal advice in general insurance FNSIBK412 Implement new and renewed insurance program for insurance broking clients FNSIBK413 Place client insurances with insurer and confirm insurance cover with clients FNSIBK414 Provide a claims service to insurance broking clients FNSIBK415 Meet compliance requirements relating to insurance broking FNSIBK416 Deliver insurance broking services FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBCMM411 Make a presentation BSBOPS305 Process customer complaints BSBOPS404 Implement customer service strategies BSBOPS505 Manage organisational customer service * We can develop additional elective units that are not listed on request (Please contact us for further information)

ethics and privacy policies in ICT environments ICTSAS527 Manage client problems Elective units ICTNWK615 Design and configure desktop virtualisation ICTSAS512 Review and manage delivery of maintenance services ICTSAS518 Install and upgrade operating systems ICTSAS524 Develop

Core units CPCCOM1012 Work effectively and sustainably in the construction industry CPCCOM1013 Plan and organise work CPCCOM1014 Conduct workplace communication CPCCOM1015 Carry out measurements and calculations CPCCOM2001 Read and interpret plans and specifications CPCCWHS2001 Apply WHS requirements

Units of competency TAEDES503 Design and develop e-learning resources TAEDEL501 Facilitate e-learning * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-CPPREP4123 Manage tenancy AMP Core units BSBCOM501 Identify and* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.