Self-Study Guide-SIRXCEG008 Manage disrespectful, aggressive or abusive customers FNS This is to ensure each

This is to ensure each component of the learning resources demonstrate relevance and currency in the industry and meet training package and regulatory compliance requirements

We provide a comprehensive learner guide as a separate document

we have conducted:

Self-Study Guide

The PowerPoint presentation supports the trainer/teacher in creating an interactive learning environment

Self-Study Guide-SIRXCEG008 Manage disrespectful, aggressive or abusive customers FNS This is to ensure eachOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the