Learner Guide-FSKLRG012 Apply strategies to plan and manage complex workplace tasks PSP Units of competency SITXCCS006 Provide

Units of competency SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBWOR502 Lead and manage team effectiveness ICTICT608 Interact with clients on a business level ICTICT610 Manage copyright

Units of competency SIRXHRM002 Maintain employee relations SIRXHRM001 Recruit

present and debate ideas CUAWHS302 PApply work health and safety practices Elective Units CUAANM301 Create 2D digital animations CUAANM302 Create 3D digital animations CUADIG301 Prepare video assets CUASOU304 Prepare audio assets CUADIG403 Create user interfaces BSBCON401 Work effectively in a business continuity context BSBCRT301 Develop and extend critical and creative thinking skills BSBADM405 Organise meetings BSBCMM401 Make a presentation BSBEBU401 Review and maintain a website * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTCYS607 Acquire digital forensic data ICTCYS615 Detect and respond to cyber security insider risks and threats ICTCYS614 Analyse cyber security insider risks and threats and devise recommendations ICTCYS601 Create cyber security standards for organisations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-FSKLRG012 Apply strategies to plan and manage complex workplace tasks PSP Units of competency SITXCCS006 ProvideOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce